Description: Pragmatic Site Reliability Engineering (SRE) Technical Overview explores why SRE has emerged as an IT strategy to deliver improved performance and time to market. Site Reliability Engineering (SRE) is a shared responsibility model that, when executed well, can improve efficiency, resiliency, and security. Implementing SRE in an organization requires cultural shift, team shaping and training, and process changes. To achieve this shift, organizations need to create a roadmap for the transition. This technical overview covers a pragmatic approach to SRE and introduces the core tools for shared responsibility to enable an incremental transition to SRE.

Course content summary

Through online, on-demand videos you will learn about:

• What is SRE? A pragmatic approach to SRE.
• Tools for shared responsibility.
• How to scale service reliability.
• Creating a ‘safe to fail’ culture.
• Assessing inconsistencies and how they generate toil.
• Importance of aligning ITSM and DevOps/SRE.
• Team shaping – build/run teams.
• Defining and aligning goals of incident management and DevOps.
• Collaboration hacks – things you can use now to get started in transition.
• Institutionalize Metrics.
• Summary – a pragmatic approach.

Audience for this course:

• IT decision makers and leaders considering or in the process of implementing or improving their SRE practices.

Prerequisites for this course:

• There are no prerequisites for this course.

Access – You can directly request access to this free training through the Red Hat website (link).

Recommended next course or exam

• TL112 Red Hat Transformational Learning: Introduction to Pragmatic Site Reliability Engineering

Note: Course outline is subject to change with technology advances and as the nature of the underlying job evolves. For questions or confirmation on a specific objective or topic, please contact us at osec@osec.pl.